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Statewide and Nationwide

Consumer Protection and Advocacy

Organizations that promote consumer protection services and advocacy and may provide consumer education. In many situations, this information can be used to file complaints on the consumer’s behalf.

Consumer Education, Energy Information

U.S. Department of Energy, Public Information Office
1000 Independence Ave., SW, Washington, DC, 20585
Main: (202) 586-5000 Toll Free: (800) 342-5363 Fax: (202) 586-4403

Fair Housing Enforcement

U.S. Department of Housing and Urban Development (HUD)
451 7th St., SW, Room 5206, Washington, DC, 20410
Main: (202) 708-1112 Toll Free: (800) 669-9777 Fax: (202) 708-1425

Discrimination Complaints

U.S. Equal Employment Opportunity Commission
131 M Street NE, Washington, DC, 20507
Main: (202) 663-4900 Toll Free: (800) 669-4000 Fax: (202) 275-6834

Employment Discrimination, Norfolk Field Office

U.S. Equal Employment Opportunity Commission
200 Granby Street, Suite 739, Federal Building, Norfolk, VA, 23510
Main: (800) 669-4000 Fax: (757) 441-6720

Employment Discrimination, Richmond Field Office

U.S. Equal Employment Opportunity Commission
400 North Eight Street, Suite 350, Richmond, VA, 23219
Main: (804) 771-2200 Toll Free: (800) 669-4000 Fax: (804) 771-2224

Advocacy for Older Virginians

Virginia Association of Area Agencies on Aging (V4A)
24 East Cary Street, Suite 100, Richmond, VA, 23219
Main: (804) 644-5628

Consumer Protection

Virginia Board of Accountancy
9960 Mayland Drive, Suite 402, Perimeter Center Building, Henrico, VA, 23233
Main: (804) 367-8505 Fax: (804) 527-4409

Complaint Form for Funeral Homes and Embalmers

Virginia Board of Funeral Directors & Embalmers
9960 Mayland Drive, Suite 300, Perimeter Center, Henrico, VA, 23233
Main: (804) 367-4479 Fax: (804) 527-4413

Consumer Complaint, Food and Dairy

Virginia Department of Agriculture and Consumer Services
102 Governor Street, Richmond, VA, 23219
Main: (804) 786-3520

Consumer Complaints, Health Care

Virginia Department of Health
9960 Mayland Drive, Suite 401, Richmond, VA, 23233
Main: (804) 367-2106 Toll Free: (800) 955-1819 Fax: (804) 527-4503

Fraud and Discrimination Hotline for Older Virginians

Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main: (804) 367-8500 Fax: (804) 367-2475

License Lookup

Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main: (804) 367-8500 Fax: (804) 367-2475

Report a Licensee

Virginia Department of Professional and Occupational Regulation
Perimeter Center, 9960 Mayland Drive, Suite 102, Richmond, VA, 23233
Main: (804) 367-8504 Fax: (804) 282-3932

Consumer Protection, Adult Protective Services

Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen , VA, 23060
Main: (800) 552-3431 Fax: (804) 726-7958

Housing Discrimination

Virginia Fair Housing Office
9960 Mayland Dirve, Suite 400, Richmond, VA, 23233
Main: (804) 367-8530 Toll Free: (888) 551-3247 Fax: (866) 480-8333

Criminal History Background Check

Virginia State Police
7700 Midlothian Turnpike, Richmond, VA, 23235
Main: (804) 674-2000 Fax: (804) 674-2936

Advocacy

VOCAL
7400 Beaufont Springs Drive, Suite 300 - #3008, Richmond, VA, 23225
Main: (804) 343-1777 Toll Free: (888) 771-2030