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Local

Benefits Assistance

Programs that provide assistance for people who are having difficulty understanding and/or obtaining services or other benefits for which they are eligible. The programs may help people understand the eligibility for benefits, the benefits provided by the program,  and/or help them complete benefit application forms.

Benefits Enrollment Center (BEC)

Senior Connections, The Capital Area Agency on Aging
1300 Semmes Avenue, Richmond, VA, 23224
Main: (804) 343-3000 Fax: (804) 649-2258

Advocacy, Low-Income Residents

Alexandria Department of Community and Human Services
2525 Mount Vernon Avenue, Alexandria, VA, 22301
Main: (703) 746-5700 Fax: (703) 836-2104

Family Support Services Benefits Counseling

ServiceSource, Virginia
10467 White Granite Drive, Oakton, VA, 22124
Main: (703) 461-6000 Toll Free: (800) 244-0817

Represents Claimants for Disability and Social Security Benefits

Social Security Rights Center, Inc.
1100 Laskin Road Suite 100, Virginia Beach, VA, 23451
Main: (757) 437-7756 Toll Free: (800) 764-5050 Fax: (757) 428-8237

Retirement Benefits and Social Security | Railroad Workers | Richmond Office

U.S. Railroad Retirement Board
400 North 8th Street, Suite 470, Richmond, VA, 23219
Main: (877) 772-5772 Fax: (804) 771-8481

Retirement Benefits and Social Security | Railroad Workers | Richmond Office

U.S. Railroad Retirement Board
400 North 8th Street, Suite 470, Richmond, VA, 23219
Main: (877) 772-5772 Fax: (804) 771-8481

Retirement Benefits and Social Security | Railroad Workers | Roanoke Office

U.S. Railroad Retirement Board
First Campbell Square, Suite 110, 210 First Street SW, P O Box 270, , Roanoke, VA, 24002
Main: (877) 772-5772 Fax: (540) 857-2769

Health Insurance Counseling and Claims Assistance

Programs that provide health insurance counseling and/or assistance with medical insurance claims.

VICAP and Medicare Counseling, Arlington

Arlington Aging and Disability Services
2100 Washington Boulevard, 4th Floor, Arlington, VA, 22204
Main: (703) 228-1725 Fax: (703) 228-1174

Insurance Counseling, VICAP

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Insurance Counseling | VICAP

Eastern Shore Area Agency on Aging, Community Action Agency
5432 Bayside Rd, Exmore, VA, 23350
Main: (804) 758-2386 Toll Free: (866) 758-2386 Fax: (804) 758-5773

Insurance Counseling, VICAP and Medicare Part D, Fauquier County

Encompass Community Supports
15361 Bradford Road, P.O. Box 1568, Culpeper, VA, 22701
Main: (540) 825-3100 Fax: (540) 825-6245

Insurance Counseling, VICAP and Medicare Part D, Madison County

Encompass Community Supports
15361 Bradford Road, P.O. Box 1568, Culpeper, VA, 22701
Main: (540) 825-3100 Fax: (540) 825-6245

Insurance Counseling, VICAP and Medicare Part D, Orange County

Encompass Community Supports
458 Madison Road, Orange, VA, 22960
Main: (540) 825-3100 Fax: (540) 825-6245

Insurance Counseling, VICAP and Medicare Part D, Rappahannock County

Encompass Community Supports
15361 Bradford Road, P.O. Box 1568, Culpeper, VA, 22701
Main: (540) 825-3100 Fax: (540) 825-6245

Affordable Care Act, Certified Application Counselors (CAC)

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive Suite 9, Charlottesville, VA, 22901
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Insurance Counseling, VICAP and Medicare Part D

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive Suite 9, Charlottesville, VA, 22901
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Insurance Counseling, VICAP

Lake Country Area Agency on Aging
1105 West Danville Street, South Hill, VA, 23970
Main: (434) 447-7661 Toll Free: (800) 252-4464 Fax: (434) 447-4074

Insurance Counseling, VICAP and Medicare Part D

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 981-1487

Insurance Counseling, VICAP and Medicare Part D

New River Valley Agency on Aging
44 Third Street NorthWest, Pulaski, VA, 24301
Main: (540) 980-7720 Toll Free: (866) 260-4417 Fax: (540) 980-7724

Insurance Counseling, VICAP and Medicare Part D

Peninsula Agency on Aging, Inc.
PO Box 610, Urbanna, VA, 23175
Main: (866) 758-2386 Fax: (804) 758-5773

Virginia Insurance Counseling Assistance Program (VICAP)

Piedmont Senior Resources Area Agency on Aging, Inc.
1413 South Main Street, Farmville, VA, 23901
Main: (434) 767-5588 Toll Free: (800) 995-6918 Fax: (434) 767-2529

VICAP and Medicare Part D

Prince William Area Agency on Aging
5 County Complex Court, Suite 240, Prince William, VA, 22192
Main: (703) 792-4156 Fax: (703) 792-4734

Virginia Insurance Counseling and Assistance Program (VICAP)

Senior Connections, The Capital Area Agency on Aging
1300 Semmes Avenue, Richmond, VA, 23224
Main: (804) 343-3014 Fax: (804) 649-2258

Insurance Counseling, VICAP and Medicare Part D

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 222-4524 Fax: (757) 461-1068

Insurance Counseling, VICAP and Medicare Part D

Seniors First, The Shenandoah Area Agency on Aging
207 Mosby Lane, Front Royal, VA, 22630
Main: (540) 635-7141 Fax: (540) 636-7810

Insurance Counseling (VICAP)

Southern Area Agency on Aging
204 Cleveland Avenue, Martinsville, VA, 24112
Main: (276) 632-6442 Toll Free: (800) 468-4571 Fax: (276) 632-6252

Insurance Counseling (VICAP)

Appalachian Agency for Senior Citizens (AASC)
216 College Ridge Road, Cedar Bluff, VA, 24609
Main: (276) 964-4915 Toll Free: (800) 656-2272 Fax: (276) 963-0130

Insurance Counseling, Virginia Insurance Counseling Assistance Program (VICAP)

Bay Aging
5306 Old Virginia Street,, PO Box 610, Urbanna, VA, 23175
Main: (804) 758-2386 Fax: (804) 758-5773

Medicare Part D Navigation

Bremo Pharmacy
2024 Staples Mill Rd, Richmond, VA, 23230
Main: (804) 288-8361 Fax: (804) 355-1639

Local, Statewide and Nationwide

Benefits Assistance

Programs that provide assistance for people who are having difficulty understanding and/or obtaining services or other benefits for which they are eligible. The programs may help people understand the eligibility for benefits, the benefits provided by the program,  and/or help them complete benefit application forms.

Social Security Disability Benefits

Disability Claims Representatives
P.O. Box 1781, Charlottesville, VA, 22902
Main: (434) 296-7400 Toll Free: (866) 374-7400 Fax: (434) 973-3023