Program for Assertive Community Treatment (PACT) and Intensive Community Treatment (ICT)

At New River Valley Community Services, the Program for Assertive Community Treatment (PACT) and Intensive Community Treatment (ICT) is a service delivery model that provides comprehensive, locally based treatment to people with serious and persistent behavioral health disorders. Unlike other community based programs, PACT is not a linkage or brokerage case management program that connects individuals to behavioral health, housing, or rehabilitation agencies or services. The PACT program provides highly individualized services directly to consumers.



PACT recipients receive the multidisciplinary, around-the-clock staffing of a psychiatric unit, but within the comfort of their own home and community. PACT team members are trained in the areas of psychiatry, social work, nursing, substance use and vocational rehabilitation.



PACT participants usually are:

• people with schizophrenia, other psychotic disorders and bipolar disorder;
• those who experience significant disability from other mental illnesses and are not helped by traditional outpatient models;
• those who have difficulty getting to appointments on their own as in the traditional model of case management;
• those who have had bad experiences in the traditional system;
• those who have limited understanding of their need for help.